Terms & Conditions

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Ticketing terms and conditions

By booking tickets with Conway Hall you are agreeing to and are bound by the terms and conditions listed below. Your statutory rights are not affected. Tickets booked via authorised Third Parties are subject to their terms and conditions and any queries regarding the purchase must be directed back to the point of sale.

Concessions and Members’ discounts

Concessions are available for students, over 60s, unwaged and disabled visitors. Proof or ID for each concession will need to be seen upon entry. Carers for persons with disabilities are entitled to free admission to public events and exhibitions (subject to availability).

Members are entitled to free or discounted entry to selected events, as advertised on our events listing page https://conwayhall.org.uk/events/

Booking and collecting your tickets

Payment and security

Conway Hall uses Eventbrite and Ticket Tailor for all event ticket registration. Security and privacy information is available at the point of sale.

When you book tickets online for events at Conway Hall we will collect personal information about you. This information is used for the fulfilment of your order only.

Ticket Delivery

Conway Hall operates a guest list system for all public events.

Once you have confirmed or paid for your order your name will be added the guest lists to the event(s); we do not send tickets in the post.

You do not need to print tickets, however for speed of entry we recommend presenting your QR code (where applicable) when checking in for your event.

Admission to talks, lectures, performances and courses

We strongly recommend that visitors arrive at least 20 minutes before the start of an event.

No food or drink from outside Conway Hall is allowed in the Main Hall or meetings rooms

Recording equipment is only allowed upon request if there is written consent from the organiser or from Conway Hall

Smoking is not permitted anywhere inside the building

Mobile phones, pagers and watches should be silenced before the start of events

Access

Contact details of events organisers are available at the point of sale. If you have any concerns about accessing Conway Hall, or wish to notify us of any special access requirements in advance of your visit, contact us on 020 7405 1818 or via email at info@conwayhall.org.uk.. General visitor access information is available here: https://conwayhall.org.uk/about/visiting-us/

Security

Visitors are requested to keep their personal belongings with them at all times

Children must be accompanied by an adult

Unpaid reservations

We regret that we cannot take any unpaid reservations for any events where there is a fee for entry

Conditions of Sale and Exchanges

Every member of the audience (where applicable) must have validated entry

Conway Hall reserves the right to refuse admission or attendance to any patron

Conway Hall reserves the right to make any alterations to an advertised programme rendered necessary by unavoidable causes

Buying Returns

Conway Hall will operate an advance waiting list for sold out performances. If any tickets are returned, the waiting list will be contacted in chronological order and at the discretion of the Box Office up until 6pm the day before the performance. After that time the advance waiting list will close and all returns will be in person only at the Box Office, starting from one hour before the performance begins.

Refunds and Exchanges

Refunds will be issued if an event has been cancelled. You will be contacted if an event is cancelled or if there is a major change to an event.

Exchanges are accepted at the absolute discretion of Conway Hall and its partners. Requests for transfers and exchanges can be made directly to event organisers or to Conway Hall on 020 7405 1818 or via email at info@conwayhall.org.uk.

In the event that you are unable to attend an event, lecture or course organised by Conway Hall, you will be eligible for a refund if you request one via Eventbrite or Ticket Tailor up to 24 hours before the event.

If you wish to return tickets on the day of an event, Conway Hall will endeavour to sell these provided we are completely sold out.

In the event that you are unable to attend an event organised by a third party, contact the organisers directly or Conway Hall on 020 7405 1818 or via email at info@conwayhall.org.uk for information on refunds, as policy may vary.

Admission for latecomers is discretionary and subject to availability on the night. Conway Hall reserves the right to release any tickets that have not been collected 10 minutes after events have started.

By buying a ticket or attending an event at Conway Hall, you give your consent to being filmed, audio recorded or photographed. Please notify a member of staff if you do not wish to be filmed or photographed.

Your statutory rights are not affected.

Conway Hall conforms to the Data Protection Act 2018. Privacy Policy here: https://conwayhall.org.uk/privacy-policy/

If you have any queries regarding the above or any other matter relating to ticket purchase please contact Conway Hall on 020 7405 1818   or via email at info@conwayhall.org.uk

Standard terms of use for WiFi

You must agree to the following text before using our Wireless Service.

Introduction

It is the aim of Conway Hall to provide high quality, reliable services to our customers, members and other stakeholders; respect the privacy of our customers; protect the security and integrity of our network; encourage responsible use of our Hotspot Network and other ISP’s networks; and comply with applicable laws.

Policy Statement

Use of the Conway Hall Ethical Society WiFi contrary to the operational and management objectives is unacceptable and prohibited.

Scope

This Policy applies to all customers and to all other users of the Conway Hall Ethical Society WiFi.

Prohibited Uses

Examples of prohibited uses of the Conway Hall Ethical Society WiFi Network are described below. The examples are guidelines and are not intended to be exhaustive.

Illegal/Criminal Activity

The Conway Hall Ethical Society WiFi may not be used in connection with criminal or civil violations of laws, regulations, or other government requirements of any jurisdiction. Such violations include theft or infringement of copyrights, patents, trademarks, trade secrets, or other intellectual property, export control violations, fraud, forgery, pyramid or other prohibited business schemes; and theft, misappropriation, or unauthorised transmission or storage of funds, credit card information, personal information, or online services.

Security Violations

The Conway Hall Ethical Society WiFi may not be used to violate the security of a network, service or other system. Examples of this may include hacking, cracking, monitoring, or using systems without authorisation; port scanning; conducting denial of service attacks; distributing viruses or other harmful software; smurf attacks; and unauthorised alteration or destruction of websites or other information.

Threats

The Conway Hall Ethical Society WiFi may not be used to transmit or store material of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation.

Offensive materials

The Conway Hall Ethical Society WiFi may not be used to transmit or store material of an offensive nature, including obscene, pornographic, indecent, abusive and harmful materials, or to transmit to recipients material which is inappropriate for them, including obscene or offensive materials to children.

Spam

The Conway Hall Ethical Society WiFi may not be used to spam. Spam includes any of the following activities:

  • Sending any unsolicited email that could be expected to provoke complaints.
  • Sending email that does not accurately identify the sender, the sender’s return address, and the email address of origin.
  • Sending unsolicited email without identifying in the email a clear and easy means to be excluded from receiving additional email from the originator of the email.
  • Collecting the responses of unsolicited email. Sending email with charity requests, petitions for signatures, or any chain mail related materials.
  • Posting a single message, or messages similar in content to more that five online forums or newsgroups.
  • Posting messages to an online forum or newsgroup that violate the rules of the forum or newsgroup.

Security System

The Conway Hall Ethical Society WiFi may not be used, directly or indirectly, with systems that are not configured and maintained in a manner which prevents their use by others in violation of this Policy. Examples include improperly securing a server so that it may be used by others to conduct a denial of service attack, improperly securing a mail server so that it may be used by others to distribute spam, and improperly securing an FTP server so that it may be used by others to illegally distribute licensed software.

Other

The Conway Hall Ethical Society WiFi may not be used in a manner that damages our reputation or goodwill; violates another ISP’s acceptable use policy and/or terms of service; or interferes with another’s use of the Wireless Hotspot Network.

Attempts

The Conway Hall Ethical Society WiFi may not be used to attempt an activity prohibited by this Policy – whether or not successful.

Revisions

We may revise this Policy at any time, effective when posted to our public web site. Notice of revisions may also be provided via email, post or regular mail.

General

This page is owned and operated by Conway Hall Ethical Society and contains material which is derived in whole or in part from material supplied by PolkaSpots Limited – The Wireless Hotspot Company and other sources.

You may download material from this site for your personal, non-commercial use only. The Conway Hall Ethical Society does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site, or the server that makes it available, are free of viruses or other harmful components.

You specifically acknowledge and agree that Conway Hall Ethical Society is not liable for any defamatory, offensive or illegal conduct of any user.

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance On Information Posted & Disclaimer

the materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information about us and access to our website

https://conwayhall.org.uk/ is a site operated by Conway Hall Ethical Society (“We”); we are a charity registered in England and Wales under registration number 251396. Our registered office is Conway Hall, 25 Red Lion Square, London, WC1R 4RL. Tel: 020 7405 1818. As a charity we are not registered for VAT.

We are authorised and regulated by the Charity Commission.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way without permission and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy here.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact us via our contact page.

Thank you for visiting our site.

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